After receiving my degree in Communicate Design, I immediately started to my career as a graphic designer.
In the summer of 2015, I decided to transition my career to UX design since I still had a strong passion and an eye for design. I looked for programs that would help me learn the craft of UX, and found General Assembly, I apply for the User Experience Immersive Program.
After graduating from General Assembly. I relaunched my career as a Experience designer. I worked at many startups to corporations.
I’m currently in the process of completing my bachelor of science in software development at Western Governors University.
What is GoTogetherToVote?
GoTogethertoVote gives GOTV Directors working with campaigns, coordinated campaigns or coordinated campaigns, and PACs the ability to deploy SmartGOTV℠ that enhances the tried and true of yesteryear’s voter mobilization.
Which tools I used.
Sketch, Invision, Photoshop, Illustrator, and WordPress.
The roles and responsibilities I had.
Branding & Identity / Logo Design, Web / Mobile App Design, and Landing Page Website.
Why do we need this?
How do we connect voters and coordinated campaigns? What is their current process like? How organized is it? I was in a meeting with stakeholders, they talked about their past experiences within campaigns, quoting it can get pretty chaotic in the war room, and also stated Murphy’s Law; “Anything that can go wrong, will go wrong.” A lot of things are done manually with a spreadsheet including ride sharing to voting polling locations. So we need a more automated process that will connect voters and driver. I first did a competitive analysis on other pooling apps, comparing 2 pain points Security and Reality. We all had our bad experiences within carpooling apps. So a solution is to have a more extensive background check for drivers. I created a user journey map on how the user data would be driven, as a Driver, Voter and Campaign Admin.
Putting the pieces together.
After gathering all the information for the mobile app, I created wireframes using Sketch and invision. I also was tasked to create a landing page for GoTogetherToVote (GTTV) displaying information what GTTV was about and launch date using Wordpress.
Creating a concept of the product
I then proceeded to create a clickable prototype using Invision. Presented the prototype to the stakeholder to get feedback. I decided to make a change from email to phone number since this is mobile app, we tend to have multiple emails and for better customer tracking across different channels, since phone numbers more convenient than emails.
Results
This is a continuing project, we wanted to have the product launched before 2018 United States elections. There were a lot of moving pieces trying to push this product to launch. But due to the short timeline it was very difficult to have a fully polished product ready. I’ve learned from this situation, in any startup you have to go above and beyond to help you clients.
Who is PenFed?
PenFed, is a United States federal credit union headquartered in McLean, Virginia, chartered and regulated under the authority of the National Credit Union Administration (NCUA). PenFed is the nation's third largest federal credit union, with assets of $23 billion and more than 1.6 million members as of July 2017.
Which tools I used.
Sketch, Illustrator, Invision, HTML/CSS and Adobe Experience Manager.
The roles and responsibilities I had.
User Experience, User Interface, Visual Designer, and Web Producer.
Which Components to use for this Site Relaunch?
During this website overhaul, which involve the migration to a new CMS. I had alot of different roles from creating visual infographics, user interface, to a web producer. One of my first tasks was to redesign content pages, using familar UI elements. There were a number components being used and ofcourse a style had to be maintained.
Affinity Partner Content Pages:
PenFed has relationships with numerous associations; United States Army Warrant Officers Association, United States Coast Guard Auxiliary (USCGAux), National War College Alumni Association,
etc. I was tasked with reorganizing the content for these pages. I had to use certain components that showed a same pattern and theme throught designs.
Web Responsive Dropdown Icon Menu
Creating a new site navagation. We wanted to try visual elements to distingish each 2nd teir category items. For example, savings would indicate piggy bank symbol. I looked a competitor
sites to see how iconography was treated. Chase used icons from a dropdown menu, while Wells Fargo used icons in there hero image sections. Both used flat outline icons. So proceed to create with a similar pattern.
FIXED vs ARM Infographics
How to visually show the different between ARM vs FIXED. I first had to research the different between Adjustable-rate mortgages (ARM) and a Fixed-rate mortgages (FIXED). Then create a graph
that showed the difference between the rates.
Putting the pieces together.
One of the AFFINITY PARTNERS pages. There were a series of card components used, to make the site more responsive.
Adding more submenus
After validing on icons I created, I did my first round of prototyping, using sketch and invision. Then another teir of information was added on after the icons, making more complex...
Results
Throughout iterations it was decided a megamenu was need for the dropdown menus just because it made more sense to have all the information show hovering over each section as oppse having have to hover over a section and an icon to uncover more information.
Who is GoTogether?
GoTogether is innovating the ways parents, schools, teams safely get their children to be successful in life.
Which tools I used.
Sketch, Photoshop, Illustrator, Slidely and WordPress.
The roles and responsibilities I had.
Design a landing page for GoTogether.
Focus of this landing page?
What is the purpose of this landing page? To promote who we are and an product to showcase? In this case yes to both, to promote a GoTogether product's called CarpoolToSchool.
I reseached competitor's websites along with popular websites to showcase Go Together's Mobile app. Based on all the information I gathered I then began on creating a wireframe layout.
Putting the pieces together.
I then proceed to wireframing, then to a mid-fidlety visual mockup to see how everything would flow. I superimposed some of the screens buy photoshoping it to a mockup iphone.
Adding a video & using a mobile menu
After all the wireframes, I started intergrated my designs to WordPress. My client decides to throw a curve ball and wanted add a video montage conveying a message. I used a previous Sliedly video that I created in the past. Also, she wanted to use a mobile menu to link to other products, rather than navigate links.
Results
This project was fun, I've always enjoyed designing and gotten more into development. Using different CMS (Content Management System), is a learning process, and once you used one you used them all. I wasn't a big fan of the mobile menu on websites that the client requested, but I think in this cause it works because this site was very simple and clean. I did run into issues before having elements break when it responsive but manage to fix it with some knowlegde of HTML and CSS.
Who is Veni Vidi Velo?
Veni Vidi Velo, Bicycle repair shop in Arlington, Virginia.
Which tools I used.
Sketch, Photoshop, Illustrator, and SquareSpace.
The roles and responsibilities I had.
Create a landing page for Veni Vidi Velo.
Focus of this landing page?
Who is the primary target audience? What is the main focus of the business? The previous owner had this small business for years and it was primarly yoga driven. Looking Yelp reivews it seems more focused on yoga than a bicycle shop. After talking to the current owner he decides he wants the main focus to be a performace bicycle service shop. Thus his primary target is going to be experianced bicycle riders. So I looked at service bicycle service shops in the area and popular bike shops.
I reseached competitor's websites along with popular websites to showcase Go Together's Mobile app. Based on all the information I gathered I then began on creating a wireframe layout.
Putting the pieces together.
I then proceed to wireframing, then to a mid-fidlety visual mockup to see how everything would flow.
Adding a video to the header
After all the wireframes, I started intergrated my designs to SquareSpace.
Results
Using different CMS (content management system) can be a challenge, and a learning process. I thought SquareSpace was fairly a simple CMS aside from all the others. Creating videos is always a challenge.
Who is Mari?
You set your school and job goals. Using what you already know, MARi helps you navigate to the right education paths, occupations, and thousands of job possibilities – intelligently nudging you to stay on track. Along the way, you’re provided access to the very best assessments, learning applications, and career tools on the planet – all customized to help you get to where you want to go.
Which tools I used.
Sketch, InVision, WhiteBoard, Sharpies & Paper.
The roles and responsibilities I had.
User Interface & User Experience Design, along with Prototyping.
How to Display Data?
One of the first tasks I worked on was the login credential page. I first research best practices for displaying and editing information. I searched on sites that had examples for how to achieve this. Linkdin has a pretty good format on displaying and editing information seamlessly. This set the bar on a lot of following projects I did at MARi. I also made some quick wireframes on competitions’ sites and how they had their UI dashboards setup.
Putting the pieces together.
I worked closely with the Stakeholder, He showed me all his idea's on a powerpoint. I ended up converting all his powerpoint slides into interactive wireframes using Sketch. I created over 100 screens.
How is it going to Interact?
After converting all the mockups in sketch, I proceeded to create interactive wireframes. I thought of ways how the user can be more engaged, one of the ways that I’ve seen is creating and expanding search bar. I also showed other ways how a user can edit information using Admin-lite. This example allowed the user to jump to other part of the forms seamlessly.
Marriott
Marriott International, Inc. is a leading hospitality company with more than 3,900 properties, 18 brands, and associates at our headquarters, managed and franchised properties around the world. Nearly 70% of all hotel rooms under construction for Marriott are beyond North Americas shores. They need to cater to a much more international set of travelers moving forward.
Which tools I used.
Sketch, Axure, InVision, Marvel, Photoshop, Illustrator, WhiteBoard, Sharpies & Paper.
The roles and responsibilities I had.
My primary role was Visual & User Experience Design, and Prototyping.
How do we expand our business to Generation X and Millennials?
The new CEO, Sorenson, is targeting Generation X and Millennials, the younger business travelers who might otherwise consider Marriott conventional and "uncool." One of their latest brands, Moxy Hotel, is tossing out stodgy suits and forever check-in lines and creating a stylish atmosphere where self-service means you can do what you want, when you want without holding you up.
Why do people stay at Moxy Hotels?
As a team we explored all the different options on how can create a solution to the problem. First, we gathered information from travel review sites, reviewing everything from the positive to the negative comments. Also looked into recent millennial technology trends. We found that people complained about everything from the room temperture to the mediocre service. Snapchat, Facebook, Twitter, Yelp are the many apps that most mill used I conclude that young adults like to stay connected thru social media mobility and loved sourced reviews. I created a competitive analysis focusing on 4 categories, Social Network, Sourced Reviews, Hospitality and Mobile Tech and compared 3 other competitors.
Furthermore, we narrowed down the scope of the problem. User surveys revealed business travelers look for hotels close to cities, they don’t like to interact with guests in hotels and when they look for activities it was through recommendations. Based on all the information we gathered I created 2 Personas.
Which device(s) will be used?
After gathering the initial research results, we conducted a design studio session to work through our ideas. Our solution consisted of a touch screen TV (GoBoard) and a mobile device. These platforms because our users (Generation X & Millennials) loved to use their mobile device to search for information and/or connect with other people. Shopping malls use interactive GoBoards to search for your store preference, information and location. Therefore making GoBoards effective hotel lobbies. as well.
What are the Key Features?
After all our sketching and ideations, we created mid-fidelity prototypes. We had 2 prototypes that had a lot of functionality. I mainly focused on building the mobile app. Lots of key features that interacted with the hotel, everything from a keycard for your room to the settings of your room. The GoBoard has a lot of social networking aspects. One function allows the user to see or connect with an employee of a company that who is currently at the hotel for an event. Ofcourse, it's up to the business traveler to decided if he or she wants information to be shown or not.
Results
We presented a live Demonstration of the User Experience between GoBoard and Mobile Device, viewing the use of social networking through both the GoBoard and Mobile Application. We showed the whole process from start to finish of how a you would use this mobile app from the moment you walked in the hotel. Also, demonstrated using the GoBoard to check out events, sending informtation to your phone by waving your phone, and completing the checkout process. I presented how the user can navigate through the mobile app and the functionality and features. In conclusion, Our team and I solution to increase younger traveler demographic to hotels was successful, by having interactive technologies that communicate with each other aswell as networking with business travelers.
Who is The MomValet?
The Mom Valet is a start-up that operates in 12 cities including the DC area. We recognize that modern day families are busy, and often have conflictingnschedules. The Mom Valet’s mission is to help busy moms get their children to and from private school, activities, social events, and wherever they need to go.
Which tools I used.
Sketch, InVision, Marvel, Photoshop, Illustrator, WhiteBoard, Sharpies & Paper.
The roles and responsibilities I had.
My primary role was Visual & User Experience Design, and Prototyping; secondary roles include user research.
How can we gain the parent's trust?
More than 50% of the 46000 private (independent, charter, and religious) schools offer limited or no transportation. Parents and schools cite transportation as one of the top 3 reasons why they select a school. The pain is great and we want to be their choice for how parents solve this pressing problem.
What are parents’ issues?
Through competitive analysis we compared 4 major competitors: KidzJet, Shuddle, HopSkipDrive and including uber. Uber is one of the fastest growing business that everybody uses for transportation. In conclusion, we found 2 main issues, anxiety and convenience. We used the findings from the user interviews to develop personas.
Do we have the right Features?
After gathering all the data, we decided to do a design studio to find out what kind of ideas we could implement in our mobile design. We all had different directions as to what functionality we should have. We decided to have a calendar as a key function because parents need help organizing their schedules, so visualy having a kid(s) activity on a calander is vival in this app. After sketching I did some wireframing, incorporating our ideas with established best practices.
What are the Key Features?
After all our sketching and ideations, we created mid-fidelity prototypes.
Results
We Presented the Application to the client. Presenting all the research along with the designs that we came up with. I demoed the mobile app using the Marvel a prototype software. I navigated all the functions in the app, as well as demonstrated the UI and User Experience design. The client was very pleased with the results. We later had a meeting with her developers too, and I took them through the process of the mobile application.
Who is Strategic Education, Inc.?
Strategic Education, Inc. (SEI), is an education services holding company and was formerly known as Strayer Education, Inc. The company owns for-profit, online Capella University and Strayer University, as well as non-degree programs schools such as DevMountain, Hackbright Academy, and Sophia Learning.
Which tools I used.
Adobe Xd, Sketch, Invision, HTML5/CSS3, Adobe Experience Manager, Photoshop, AfterEffects, InDesign, Workfront,
The roles and responsibilities I had.
Web designer, User Interface and Visual Designer
Strayer.edu Relaunch - Imagery Selection
One of my first tasks was to get familar with the components and branding guidelines.In consideration of the global pandemic, the direction with branding changed significanly. Images had to be carefully reselected to condone social distancing.I also helped design some pages using components from a Design System Manager (DSM) to have common formaility in design and development.
I was one of the few designers that provided support to help relaunch the Strayer University website. I did everything from information architect to imagery selection, also creating mockups where updated designs were needed, using components from design systems manager and following certain guidelines.
After the final stages of the Strayer University site relaunch, I was tasked with updating the Strategic Education, Inc. (SEI) org with new branding standards. We didn't want a huge lift to the website, so CSS reskin was a viable option. I went through the SEI website and marked all the components and mocked up the new layout in Sketch and Invision. Providing it to the 3rd party vendor to make the changes.
On the Grid
I also partnered with the Marketing department on social ads, everything from Facebook to Linkedin to comply with the branding guide of Strayer.
Collaborated with another designer to help build an email design system. This was created to have a governace of components to have a common style and easier access using Sketch Cloud. Example of componets being used when creating an email campaign.
Outcome of many projects I worked on at SEI
Results
What was orginally a 3 month contract was extended to a year long engagement coming to an end March 2021 due contracting limited brought on by the pandemic. I learned that I had a lot of resiliency and drive to learn new tools and grow experience. While on the digital experience team and marketing team, I learned how to communicate efficiently with copywriters and project managers to get projects done on time.
PenFed Credit Union
Here is an 2nd iteration of an infographic I created showing the different between Adjustable Rate Mortgages and Fixed Rate Mortgages. This design went thru a series of changes because of compliance wanted to take out any negative connotation.
Which tools I used.
Sketch, Adobe Experience Manager
GoTogetherSports
This was a quick 15 second web ad, promoting GoTogether Sports.
Which tools I used.
Adobe After Effects
Capella University
I created animation for Business of HealthCare facebook/instagram ad.
Which tools I used.
Adobe Photoshop and Adobe After Effects
Capella University
I created animation for facebook/instagram ad.
Which tools I used.
Adobe Photoshop and Adobe After Effects
Capella University
I created animation for facebook/instagram ad.
Which tools I used.
Adobe Photoshop and Adobe After Effects
Strayer University
I created a quick animation for an email campaign. First, I searched for an appropriate vector graphic that would coincide with the email campaign then proceeded to swap out colors and separate objects (books, person laptop, and bubbles) along with adding Strayers icons. Since it was an gif I wanted to limit the colors too and create the illusion of objects just popping out and appearing so I used After Effects using some ease in ease effect.
Which tools I used.
Adobe Photoshop and Adobe After Effects
CarpoolToSchool
Carpooltoschool is a product of GoTogether. Here used 2 different components, greenscreen mockup video and a screen recording. I merged the components together to create one actions shots. It was very tedious and unsustainable to time the action shot sequentially yet displaying all the action screens in motion.
Which tools I used.
Adobe After Effects
Veni Vidi Velo
Veni Vidi Velo is an bicycle service / indoor cycling shop. I created a short header video for his website. I filmed some videos of the client working on bikes. After, I merged the clips in I created After Effects.
Which tools I used.
Adobe After Effects
Carpooltoschool
This was a mockup of a web video ad for carpooltoschool.
Which tools I used.
Adobe After Effects